The Management of netttaro, in its desire to guarantee the provision of services and to offer its customers an increasingly better quality service and products, while respecting the environment, in its activities of:
“IT Service Delivery: Observability and Application Monitoring (APM), Software Asset Management (SAM), Cybersecurity, Architecture and CLOUD Managed Services.”
The Quality and Environmental Policy of netttaro, in accordance with the UNE EN-ISO 9001:2015 and UNE EN-ISO 14001:2015 Standards, provides a reference framework for the establishment of quality and environmental objectives, based on the following principles:
Comply with all legal and regulatory requirements applicable to our activity (regulatory, contractual and other requirements), as well as the objectives and requirements of the Management System. Establish quality and environmental objectives with a commitment to their fulfilment.
Continuous improvement of the quality and environmental management system to improve performance. Promoting a culture of resource efficiency and continuously improving environmental conditions.
Efficiently controlling all processes and their possible effects on the Quality, Environment and Safety of our service, with emphasis on:
- Customer relations.
- Quality of the services and solutions offered.
- High degree of adjustment to the needs of our clients.
- Personalised advice.
- Compliance with agreed deadlines.
- Consideration of actions to address risks and opportunities.
- Information security
To define the quality and environmental policy of our organization, promoting its knowledge, understanding and application by the organization’s personnel and interested parties.
To train and raise awareness among employees and customers, conveying to them the importance of acting in an environmentally friendly manner.
Promote the involvement and awareness of the staff through continuous training of its employees, in order to ensure that the principle of “Quality is Everybody’s Business” is adopted by the staff.
Commitment to protect the environment and reduce our environmental footprint, assuming as fundamental principles the prevention of pollution, the efficient use of resources, the circular economy, and other specific commitments relevant to the context of the organization.
In Madrid, 08 Th february 2024
Managing Director of netttaro.